Warranty and Return Policy

Overview

At Liberty Electronics, we are committed to providing quality products and dependable after-sales support. Please review our warranty terms carefully

1. Warranty Coverage¹

• The warranty applies only to faults arising from manufacturing defects.
• Issues caused by power fluctuations, water damage, or careless handling are not covered under warranty.

2. Warranty Activation

• Warranty claims are valid only when the original purchase receipt is presented.
• Products without proof of purchase will not be eligible for warranty service.

3. Warranty Duration

• For used devices, the warranty period ranges from 7 to 14 days from the date of purchase.
• Brand-new items are covered solely by the manufacturer’s warranty. Liberty Electronics does not provide an in-store warranty for new items.

4. Refund in Place of Replacement

• If a customer chooses a refund instead of a replacement for a warranted item, a 10% service charge will be deducted from the total refund amount.

Refund Policy

To ensure fairness and transparency, please review our refund terms:

1. No Cash Refunds

• Payments made are non-refundable once a purchase has been completed.
• Customers are encouraged to carefully inspect items before finalising any transaction.
  

2. Warranty Refunds

• In cases where a refund is approved under a valid warranty claim, a 10% service charge will be deducted from the refund amount to cover administrative and handling costs.

To return your product, you should mail your product to: {physical address}.

How can I contact Liberty Electronics for support?

• You can reach our support team through:
• Email:customercare@libertyelec.ng
• Phone: 08067668196
• Instagram:@libertyelec.ng